Joomla! 5.2 introduced a new feature "Mail Templates", which allows site administrators to customize email messages sent by the site triggered by various actions initiated both by users and administrators. Prior to this feature, the layout and format of such messages could not be easily modified.

The Mail Templates component is accessed from the System Dashboard under Templates. Clicking here opens a list of all available Mail Templates. Titles in this list can be clicked to edit the respective template. A description of how each template is used is provided as well as the Extension that uses it along with its ID. Note that Mail Templates included with the Joomla! distribution appear here by default. In addition, any other extensions that utilize the Mail Templates component (e.g., Akeeba Admin Tools) will also appear in this list and identify the respective Extension.

Mail Templates cannot be enabled or disabled using this interface. It is the Extension which uses the template that must be enabled or disabled. If the Extension is enabled and invoked, it will use the applicable Mail Template.